CoC System Performance Measure #4 Video: Employment and Income Growth – 10/1/15

CoC System Performance Measure #4 Video: Employment and Income Growth – 10/1/15


ENDING HOMELESSNESS IN THE
U.S. BY 2020 WILL REQUIRE US TO MAKE SIGNIFICANT
IMPROVEMENTS IN THE WAY OUR HOMELESSNESS SYSTEMS
FUNCTION. THE DEPARTMENT HAS DEVELOPED
A SET OF SEVEN SYSTEM LEVEL MEASURES TO HELP COMMUNITIES
UNDERSTAND THEIR SYSTEM’S PERFORMANCE.
THIS VIDEO FEATURES FOUR OF THE SEVEN, IT EXPLAINS WHY
THE MEASURE IS IMPORTANT, HOW IT’S CALCULATED, HOW YOU
MIGHT CONSIDER USING THIS MEASURE LOCALLY.
IN THIS MEASURE, WE ARE LOOKING AT EMPLOYMENT INCOME
AND OTHER SOURCES OF CASH INCOME.
WE KNOW THAT MOST HOMELESS PROJECTS ARE FOCUSED ON
HOUSING PLACEMENT, BUT WE ARE ALSO INTERESTED IN WHETHER
PEOPLE INCREASE INCOME DURING THEIR TIME IN THE HOMELESS
SYSTEM. WHEN YOUR SYSTEM IS ABLE TO
HELP PEOPLE MAXIMIZE THEIR INCOME, THEN THEY ARE BETTER
ABLE TO STAY IN THEIR HOUSING.
THIS MEASURE USES HMIS DATA ON ADULTS OR HEADS OF
HOUSEHOLDS’ INCOME WHEN THEY ENTER PROJECTS, COMPARED TO
THEIR INCOME AT ANNUAL ASSESSMENTS OR WHEN THEY
EXIT. IT’S A A LITTLE DIFFERENT
THAN SOME OF THE OTHER MEASURES BECAUSE TRACKING
INCOME IS ONLY REQUIRED FOR PROJECTS FUNDED THROUGH THE
COC PROGRAM. SO ONLY COC PROGRAM-FUNDED PERMANENT SUPPORTIVE HOUSING, RAPID REHOUSING, AND TRANSITIONAL
HOUSING PROJECTS ARE INCLUDED IN THIS MEASURE.
LET’S BE CLEAR ABOUT WHAT WE MEAN WHEN WE TALK ABOUT
INCOME. BOB HERE GETS SSDI, AND HAS A
SMALL PART-TIME JOB, HE ALSO GETS SNAP, SUPPLEMENTAL
NUTRITION PROGRAM, THE MONEY FROM THE JOB AND SSDI BOTH GO
INTO THE BANK ACCOUNT. WE CONSIDER THE TWO SOURCES
TO BE CASH INCOME. HIS JOB REPRESENTS HIS
EMPLOYMENT INCOME AND SSDI IS HIS NONEMPLOYMENT CASH
INCOME. SINCE THE SNAP BENEFIT IS
RESTRICTED TO A SPECIFIC USE AND DOESN’T HIT BOB’S BANK
ACCOUNT, WE CONSIDER IT A NONCASH BENEFIT AND DON’T
INCLUDE IT IN THE MEASURE BECAUSE, AGAIN, WE ARE JUST
LOOKING AT CASH INCOME. WE KNOW THAT THIS MEASURE
DOESN’T CAPTURE EVERYTHING, BUT MAXIMIZING CASH INCOME IS
AN IMPORTANT GOAL OF COC PROGRAM-FUNDED PROJECTS SO,
TO MEASURE THIS GOAL WE ARE GOING TO LOOK AT POSITIVE
INCOME CHANGES IN TWO DIFFERENT WAYS.
ONE IS CHANGES DURING THE REPORTING PERIOD FOR STAYERS,
AND THEN CHANGES FROM PROJECT ENTRY TO EXIT FOR SYSTEM
LEAVERS. I WILL NOTE THAT THE MEASURE LOOKS SOLELY AT INCREASES SO WE DON’T LEARN ABOUT PEOPLE WHO HAVE
MAINTAINED OR DECREASED INCOME.
LET’S START BY LOOKING AT EXAMPLES OF PEOPLE IN THE
HOMELESS SERVICE SYSTEM DURING THE REPORTING PERIOD.
WE ARE GOING TO TACKLE THIS IN TWO SNAPSHOTS, ONE OF
STAYERS, ONE OF LEAVERS. SO BRANDON ENTERS PSH IN JULY
WITH UNEMPLOYMENT INCOME. HE GETS A GOOD CASE MANAGER
WHO HELPS HIM GET SSDI AND HE STABILIZES IN HIS PSH AND
STAYS THERE. THAT MEANS HE IS A STAYER,
WHO IS HAD AT LEAST ONE ANNUAL ASSESSMENT.
WE WANT TO LOOK AT THE CHANGES TO HIS INCOME DURING
THE REPORTING PERIOD. WE WILL DO THIS BY COMPARING
HIS MOST RECENT INCOME ASSESSMENT WITH HIS PREVIOUS
INCOME ASSESSMENT. LOOKING AT EMPLOYMENT INCOME
AND NONEMPLOYMENT CASH INCOME SEPARATELY.
SO IN THIS CASE, HE DOESN’T HAVE AN INCREASE IN
EMPLOYMENT INCOME, BUT HE DOES HAVE AN INCREASE IN THE
NONEMPLOYMENT INCOME. AND WE ALSO HAVE A THIRD
CATEGORY, WHERE WE TRACK INCREASES IN EITHER TYPE.
SO HE WOULD GET COUNTED THERE AS WELL.
NOW LET’S ADD MORE PEOPLE ALL IN HOMELESS PROJECTS AND WERE
STILL THERE AT THE END OF THE REPORTING PERIOD SO, THEY ARE
STAYERS. THE OTHER FOUR PEOPLE HERE
WERE ALL IN PSH AND REMAINED THERE, AND ALL HAD BEEN THERE
LONG ENOUGH TO HAVE AN ANNUAL ASSESSMENT.
SOME HAVE HAD INCREASES IN EMPLOYMENT INCOME, OTHERS
HAVE HAD INCREASES IN NONEMPLOYMENT INCOME, AND
SOME DON’T SHOW AN INCREASE IN EITHER CATEGORY.
WHEN WE TOTAL UP ALL THE STAYERS, WE SEE THAT ONE HAS
AN EMPLOYMENT INCOME INCREASE, AND TWO HAD A
NONEMPLOYMENT INCREASE. SO THEN WHEN WE LOOK AT THE
EITHER INCOME SOURCE, A TOTAL OF THREE HAVE HAD AN
INCREASE. FOR THIS MEASURE, WE DON’T KNOW
WHAT HAPPENED TO THE OTHERS. THEY COULD HAVE MAINTAINED OR
DECREASED THEIR INCOME BUT WE NOTE BOTH SITUATIONS AS A
DASH HERE. NOW LET’S LOOK AT LOOK AT
SYSTEM LEAVERS. BARBARA ENTERS TRANSITIONAL
HOUSING IN JUNE WITH NO INCOME, SHE GETS A CASE
MANAGER WHO HELPS HER GET ON SSDI AND SHE USES THAT SSDI
INCOME, PLUS SOME INCOME SHE GETS FROM A PART-TIME JOB, TO
MOVE INTO AFFORDABLE HOUSING IN THE COMMUNITY AFTER TWO
MONTHS. BARBARA HAS BEEN A SYSTEM
LEAVER, SO FOR HER, WE WILL BE LOOKING AT THE CHANGE IN
INCOME FROM PROJECT ENTRY TO EXIT.
SHE HAS AN EMPLOYMENT INCOME INCREASE AND A NONEMPLOYMENT
INCREASE. WE WILL ALSO NOTE THAT SHE
HAD AN OVERALL INCOME INCREASE IN THE EITHER
COLUMN. NOW LET’S ADD MORE PEOPLE WHO
ARE ALL IN HOMELESS PROJECTS AND EXITED DURING THE
REPORTING PERIOD, AGAIN, THESE ARE LEAVERS.
SO BOB WAS IN AN EMERGENCY SHELTER BUT HE IS NOT
INCLUDED BECAUSE REMEMBER THAT THIS MEASURE APPLIES TO
COC PROGRAM-FUNDED PROJECTS ONLY.
THE OTHER THREE PEOPLE WERE IN PSH AND EXITED DURING THE
REPORTING PERIOD. JUST LIKE THE STAYERS, SOME
HAVE HAD INCREASES IN EMPLOYMENT INCOME, AND OTHERS
HAVE HAD INCREASES IN NONEMPLOYMENT INCOME, WITH
SOME SHOWING AN INCREASE IN NEITHER CATEGORY.
BOTH PARTS OF THE MEASURE EXCLUDE PEOPLE WHO ARE STILL
IN A PROJECT AT THE END OF THE YEAR BUT HAVEN’T BEEN
THERE FOR A WHOLE YEAR. FOR EXAMPLE, LET’S SAY THAT
BUD MOVED INTO A PSH PROJECT JUST A FEW MONTHS BEFORE THE
REPORTING PERIOD ENDED, BUT STAYED THERE, BUT HE HASN’T
HAD AN ANNUAL ASSESSMENT YET. SO WE WILL WAIT TO MEASURE
THE CHANGE IN HIS INCOME UNTIL HE HAS LEFT THE SYSTEM
COMPLETELY, OR HAS STABILIZED IN THE PROJECT FOR AT LEAST A
YEAR. THAT MEANS THAT NEXT YEAR, HE
WILL BE CAPTURED, WHETHER HE STAYS OR EXITS.
OKAY. SO NOW WE TOTAL THE LEAVERS.
THERE ARE A TOTAL OF THREE PEOPLE HERE WHO MEET THE
CRITERIA OF A LEAVER. ONE, BARBARA, HAS HAD AN
EMPLOYMENT INCOME INCREASE, AND ALSO HAD A NONEMPLOYMENT
INCOME INCREASE. WHEN WE LOOK AT RESULTS FOR
THE OTHER CLIENTS ON OUR LIST WE SEE NONE OF THE OTHER
LEAVERS HAD AN INCREASE IN EITHER EMPLOYMENT OR
NONEMPLOYMENT INCOME. SO ONLY BARBARA’S INCREASES
ARE COUNTED. WHEN WE LOOK AT ALL OF THE
COC PROGRAM-FUNDED PROJECTS WE CAN USE THIS MEASURE TO
GET A PICTURE OF HOW YOUR SYSTEM IS DOING TO HELP
CLIENTS GAIN INCOME. ONCE YOU UNDERSTAND THE
SYSTEM WIDE RATE, YOU MAY WANT TO DIVE DEEPER INTO THE HMIS
DATA TO UNDERSTAND HOW DIFFERENT PROJECT TYPES
DIRECT PROGRESS ON THIS MEASURE.
THIS IS NOT AN ANALYSIS THAT HUD REQUIRES, BUT IT MAY HELP
YOU IDENTIFY OPPORTUNITIES FOR SYSTEM PLANNING.
YOU MAY SEE THAT IN SOME PROJECT TYPES THERE’S MORE
OPPORTUNITY FOR CLIENTS TO GO FROM NO INCOME OR TEMPORARY
SOURCES OF A LITTLE INCOME TO GREATER INCOME, WHETHER IT’S
FROM A JOB OR FROM CASH BENEFITS LIKE SSI OR SSDI.
IF YOU FIND UNDERUTILIZED CASH BENEFITS IT COULD BE AN
OPPORTUNITY FOR YOUR COC TO DO SOME TRAINING ON HOW TO IMPROVE
ACCESS. IN SOME PROJECTS TYPES CLIENTS
ARE LIKELY TO STAY FOR A LONG TIME, PSH, FOR EXAMPLE, YOU
ARE LIKELY TO SEE NEWER CLIENTS INCREASING INCOME, WHILE
LONGER TERM CLIENTS HAVE MORE STABLE INCOME.
AS YOUR RETENTION RATES IN PSH INCREASE YOU’RE PROBABLY
GOING TO SEE FEWER AND FEWER CLIENTS WITH INCOME INCREASES
WHICH IS FINE AND MAKES SENSE.
AT THE LOCAL LEVEL, YOU MAY WANT TO SET DIFFERENT TARGETS FOR
DIFFERENT PROJECT TIMES, DEPENDED UPON THE EXPECTED
OUTCOMES OF THE PROJECTS. IT’S ALSO IMPORTANT TO
REMEMBER THAT THIS MEASURE IS LIMITED AS A PICTURE OF
SYSTEM WIDE INCOME INCREASES BECAUSE IT’S LIMITED TO ONLY
COC PROGRAM-FUNDED PROJECTS IT’S GOING TO BE A NARROWER
VIEW OF THOSE INCREASES. BUT THE PROJECT TYPES COVERED
PERMANENT SUPPORTIVE HOUSING, RAPID REHOUSING, AND
TRANSITIONAL HOUSING GRANTS ARE ALL PROJECT TYPES WHERE
IT’S VERY IMPORTANT THAT PROVIDERS HELP CLIENTS WORK
ON INCREASING THEIR INCOME. SO THAT WAS MEASURE FOUR,
INCOME AND EMPLOYMENT GROWTH. NEXT UP IS MEASURE FIVE,
NUMBER OF PEOPLE WHO BECOME HOMELESS FOR THE FIRST TIME.